DataTrack System

Developer's DescriptionBy Magnoware SystemsSupply an affordable web enabled service management for your help desk solution.DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, and file attachments. DataTrack System improves productivity and workflow by automating the administration of service and support activities. Its automation subsystem consolidates and simplifies help desk tasks, such as work order escalation and routing, into one tool.